Refund & Return Policy

Welcome to Flight Deal Catchers. We understand that travel plans may change due to personal reasons, emergencies, visa issues, or unexpected circumstances. This Refund Policy explains the refund process, eligibility, timelines, and important conditions related to flight bookings made through our platform.

Flight Deal Catchers aims to provide clear, transparent, and professional assistance throughout your booking experience.

Scope of Refund Policy

This policy applies to all domestic and international flight bookings made through Flight Deal Catchers, including one-way, round-trip, and multi-city itineraries.

Refund approval depends on:

• Airline fare rules
• Ticket type purchased
• Cancellation timing
• Airline refund policy
• Supporting documentation, where applicable

Flight Deal Catchers acts as a travel assistance and flight comparison platform. Final refund approval is determined by the airline or travel provider.

Refund Eligibility

Refunds may be available under the following situations:

• Passenger-initiated cancellations
• Airline cancellations or schedule changes
• Visa refusal cases
• Medical emergencies
• Duplicate bookings
• Special circumstances approved by the airline

Refundable and Non-Refundable Tickets

Refundable Tickets

Refundable fares may qualify for full or partial refunds after airline deductions, cancellation penalties, and applicable service fees.

Non-Refundable Tickets

Non-refundable tickets generally do not qualify for cash refunds. In certain cases, airlines may provide future travel credit or vouchers.

Refund Process

To request a refund, please contact our support team with:

• Passenger full name
• Booking reference number
• Reason for cancellation
• Supporting documents if required

Contact Information

Address: Suite No. 233-1, Kingsley St, Hounslow, Middlesex, TW3 1QA
Phone: +44 020 3951 5090
Email: support@flightdealcatchers.com

Once your request is received:

• We review airline fare conditions
• Submit the request to the airline or travel provider
• Process approved refunds to the original payment method

Refund Processing Time

Refund timelines may vary depending on the airline, payment provider, and banking institution.

Typical processing time:

• 7 to 21 working days

Delays may occur due to airline processing procedures or incomplete documentation.

Airline Cancellation Refunds

If the airline cancels your flight due to operational issues, schedule changes, weather conditions, or technical reasons, you may qualify for:

• Full refund
• Free rebooking
• Travel credit, depending on airline policy

Flight Deal Catchers does not charge additional cancellation service fees in airline-cancelled cases.

Special Circumstances

Certain airlines may consider refund requests for:

Visa Refusal

Official visa rejection documents may be required.

Medical Emergencies

Medical certificates or hospital documentation may be requested.

Bereavement

Refunds may be considered in cases involving the death of a passenger or immediate family member.

Approval depends entirely on airline policies and supporting evidence.

Non-Refundable Charges

The following charges are generally non-refundable:

• Airline service charges
• Seat selection fees
• Baggage fees
• Travel insurance
• Processing or administrative fees

Duplicate Bookings

If duplicate bookings are made accidentally for the same traveler and route, please contact us immediately. Airlines may consider refunds if reported within the allowed timeframe.

Refund Denial Situations

Refund requests may be denied if:

• The booking was not cancelled before departure
• The passenger is marked as “No-Show”
• The ticket is under a strict no-refund fare
• Required documents were not provided

We recommend reviewing fare rules carefully before confirming your booking.

Refund Payment Method

Approved refunds are returned to the original payment method used during booking, including:

• Credit or debit cards
• Bank transfers
• Online payment wallets or payment gateways

Confirmation emails will be sent once the refund has been processed.

Final Note

Flight Deal Catchers is committed to providing reliable travel assistance and transparent customer support. We encourage all travelers to review airline fare rules, cancellation conditions, and refund policies before completing any reservation.

For refund assistance or booking support, please contact:

Flight Deal Catchers Official Website