Cancellation Policy
Welcome to Flight Deal Catchers
We understand that travel plans may change unexpectedly due to personal, business, or unforeseen circumstances. This Cancellation Policy explains the terms, procedures, and refund guidelines related to flight bookings made through our platform.
By using our website or booking travel services through Flight Deal Catchers, you agree to the cancellation terms outlined below.
Overview of Cancellation Policy
Flight Deal Catchers acts as a travel assistance and flight booking platform. Flight bookings are processed through airlines and third-party travel providers. Cancellation rules and refund eligibility are determined by the airline or travel supplier based on the fare conditions attached to your ticket.
Some fares may be refundable, partially refundable, or completely non-refundable depending on the airline’s policy.
Important Cancellation Information
Before requesting a cancellation, please note:
Key Conditions
All cancellations are subject to airline rules and fare conditions
Refund eligibility depends on the ticket type purchased
Service and processing fees may apply
Some low-cost and promotional fares may not qualify for refunds
Refund processing times vary depending on airlines and payment providers
How to Cancel Your Booking
To request a cancellation, please contact our customer support team with your booking details and travel information.
Contact Information
Customer Support Details
Email: support@flightdealcatchers.com
Phone: +44 020 3951 5090
Our support team will review your request and provide information regarding cancellation eligibility, airline penalties, and any applicable refund amount.
Refundable and Non-Refundable Tickets
Refundable Tickets
Refundable fares may qualify for full or partial refunds depending on airline policies and cancellation timing.
Non-Refundable Tickets
Non-refundable fares generally do not qualify for monetary refunds. In some cases, airlines may provide future travel credit after deducting applicable charges.
Cancellation Charges
Cancellation fees may include:
Possible Charges
Airline cancellation penalties
Fare difference charges
Service or processing fees
Payment gateway charges, where applicable
Any applicable fees will be communicated before processing the cancellation.
No-Show Policy
Passengers who fail to board their flight without cancelling in advance may lose the full value of the ticket. Airlines may classify such bookings as “No-Show,” making them non-refundable.
We strongly recommend contacting us or the airline before departure if you are unable to travel.
Flight Changes Instead of Cancellation
In some cases, airlines may allow modifications to travel dates, destinations, or passenger details instead of full cancellation. Change fees and fare differences may apply.
Please contact our support team to check whether your booking qualifies for changes.
Airline Flight Cancellations
If the airline cancels your flight due to operational reasons, schedule changes, weather conditions, or unforeseen events, you may qualify for:
Eligible Options
Full refund
Alternative flight arrangements
Travel credit, depending on airline policy
Our support team will assist you with available options provided by the airline.
Special Circumstances
Certain airlines may consider exceptions in situations such as:
Exceptional Cases
Medical emergencies
Visa refusal
Bereavement or death of an immediate family member
Supporting documents may be required by the airline before approval.
Refund Processing Time
Approved refunds are usually processed back to the original payment method. Refund timelines may vary between 7 to 21 working days depending on airline procedures and banking institutions.
Final Note
Flight Deal Catchers aims to provide clear and professional travel assistance throughout your booking experience. We encourage all travelers to carefully review airline fare rules and cancellation conditions before confirming any reservation.
Thank you for choosing Flight Deal Catchers for your travel and flight booking needs.